Shipping Policy
A legal disclaimer
SHIPPING POLICY
This Shipping Policy is for Through My Eyes and was last updated on 12/13/2025.
SHIPPING AND DELIVERY OPTIONS
Domestic Shipping: Standard (5-8 Business Days): Free shipping and Free Local Pickup. Large panels are for pick-up only.
2. PROCESSING TIME Orders are normally processed within 3 business day(s) excluding weekends and public holidays. However, I may be at an art fair or on a hike taking pictures of another natural setting. Frequently these hikes are in remote areas without internet service. Please allow a few days for me to respond. I will let you know my situation and when the order can be shipped. You will have the option to cancel if the time frame does not work for you. Once the item has been handed to the delivery carrier, a tracking number will be sent to the you.
3. CANCELLATIONS With the exception of the delay explained in Item 2 above, after an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS Returns will be accepted within 14 day(s) from the date the order is received.. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. .
5. DELAYED ORDERS In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.
6. DAMAGED ORDERS Through My Eyes is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
7. SHIPPING RESTRICTIONS - Orders cannot be shipped to P.O. boxes.
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
8. CONTACT For questions about this shipping policy, email: bob@naturetme.com